Desicritics Comments on The Struggle with Web 2.0: You Are Not Alone...

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Comment by Sumanth

Sun, 4 Jun 2006 10:46:07 EDT

This is the same story for any software/s that has/have ever been introduced. Kamla, You are not alone. The struggle for software Engineers in this chaotic mess of Web 2.0 is almost the same as that of any non-software person. But, over the years they have somehow learnt to live in turbulence. For the first time, the non-software people can understand in what kind of turbulent world the software engineers live.

Comment by Kamla

Sun, 4 Jun 2006 03:55:12 EDT

Sami: You got the point I was trying to make :-) Why create something if end-users are struggling with it? You need to iron out the bugs and other wrinkles in the process of using a software product. You need a good product management team, or at least one good product person and a good UI person...how difficult is that when you progress from alpha, beta and then releasing various versions of the product? This post is not a complex and messy UI, you did not have to dig around to uncover layers of meaning...it had a simple message :-) Thanks for your thoughts. Kamla

Comment by sami

Sun, 4 Jun 2006 01:48:32 EDT

If the question is about the usability of the softwares then "Web 2.0" technologies are hardly to be blamed - they always have been like that. Its only improving with interfaces like GMail, Flickr, Digg, Blogger, Delicious, Google Reader etc. Maybe the technologists are so lost in creating new tools and standards that the usability aspects are taking a beating. To that extent I agree its a valid point.

Comment by Kamla

Fri, 2 Jun 2006 04:36:06 EDT

Hello Sami: You might have mis-read my post. We appreciate the tools that have enabled us to do what we do here. If you read carefully I mentioned very clearly that people try, try and then seek for online help. But, even then sometimes things are not easy. There are different kinds of users, who bring different levels of experience and exposure and that influences the way they work with something. For instance somebody in Seoul might have a totally different experience compared to somebody in Silicon Valley or Nagpur. The larger point was the fact that in this race to create more Web 2.0 tools sometimes we forget the end-users who use them and the challenges they might have. All these are valid points. Please do remember that many bloggers are not necessarily from an engineering or software background. But, that should not preclude them from understanding how to use a simple software or piece of code. Often there are no clear instructions and the UI is messy. Many engineers and developers will vouch for the poor, and non-intutive UI designs. Thanks though for bringing an interesting and different perspective to the debate. Kamla

Comment by sami

Thu, 1 Jun 2006 13:15:08 EDT

One article on DC that I totally disagree with :( I would have liked to read what the current "Web 2.0" tools, as they are called, are being compared with here. Out of the millions of people who are able to publish electronically today, I don't think 5% could have managed the same without the (relatively) simple to use blogging softwares(and services). We hear such complainys only when users start assuming that things should get done without any effort at all. It may work with learning to operate a TV, but electronic publishing is entirely a different territory. I still believe, with a little effort, learning to post content using simple interfaces provided by blogger.com and wordpress.com shouldn't be too difficult. If someone finds blogger.com difficult to use, epublishing is just not their cup of tea. If one can't use blogger.com, they definitely can't create their own website. "...you realize that you are caught in a vicious circle, and you want more." Its the people who want more who find a reason and motivation to come up with innovative technologies that benefit all of us. I can't possibly imagine life without RSS, Weblogs, Wikis etc; they were all borne out of certain necessitities(which they are fulfilling rather nicely). If some people are chasing these technologies not because they need them but because they want to 'keep up' with the current tech life, and getting frustrated as a result, then blame these people and not the technologies.

Comment by kamla

Thu, 1 Jun 2006 09:21:44 EDT

T: You threw the curve ball right back at me. But, it is an interesting question to think about: Who is Tantalus, and who is Zeus? All I know is that sometimes I feel like I have been banished to good old Hades! What with all this sruggle. (We must thank Marx for this particular word). Enjoy your day! Kamla

Comment by temporal

Thu, 1 Jun 2006 09:09:37 EDT

Kamla ... Who is Tantalus here? .... Us or them? sheesh!..what a curve ball you throw this early in the monring:) khair may i be permitted some more rhetorical queries? who is the zeus here? the medium? aaman? readers? and pelops? our blood, sweat and tears---(told you it is early here and i allow myself one or two outta-blues)? our words? paddling early... (yeah paddling not peddling;))

Comment by Kamla

Thu, 1 Jun 2006 02:50:08 EDT

Nandu: I am sure there are others who have written on this topic :-) I wish I could take the credit! T: You are very welcome. Trust me there is a map somewhere out there that can help your confused paddling. Now, the question is how to do you find it in this digital treasure hunt, where you are presented with a tantalizing hint every now and then. I have a question for you: Who is Tantalus here? Who is standing in that pool of water and yearning to have a drink of water and that fruit? Us or them? Any ideas? Kamla

Comment by temporal

Wed, 31 May 2006 19:06:50 EDT

kamla: *a big fat cyber hug* i share most of your sentiments -- until someone pointed out differently i thought RSS was them guys here;) more later confused and paddling, t

Comment by nandhu

Wed, 31 May 2006 08:06:58 EDT

i too am a frustrated user of web 2.0 tools. this note is heartening. finally somebody has belled the cat.