Desicritics Category: Media: Blogs

Bloggers and Blogging Rights

Jo — Wed, 25 Feb 2009 07:40:11 EST

Bloggers and blogging have come to the news again with a Supreme Court ruling on the latest case of Ajith, an 18 yr old blogger from Kerala. Ajith had started an Orkut community against Shiv Sena and the community message board had received messages alleging that Shiv Sena is trying to divide the country on region and caste basis.

Times of India reports on blogger Ajith's case:

Reacting to these posts, the Shiv Sena youth wing's state secretary registered a criminal complaint at Thane police station in August 2008 based on which FIR was registered against Ajith under Sections 506 and 295A pertaining to hurting public sentiment.

Ajith then sought anticipatory bail from Kerala High Court and approached Supreme Court to quash the criminal complaint. But the SC did not favour the blogger. SC bench said "We cannot quash criminal proceedings. You are a computer student and you know how many people access internet portals. Hence, if someone files a criminal action on the basis of the content, then you will have to face the case. You have to go before the court and explain your conduct." Now the boy has to face the court in Maharashtra, the home of Shiv Sena, and he is afraid of his life for obvious reasons.

One of the main advantages of blogging is that it allows you to express your opinion freely and fearlessly. Agreed that some bloggers misuse this, i.e. indulging in personal abuse, and such people should be brought to law if the offended person decides to do so and if there is a strong case. I emphasize on the word "strong case" because there should not be a situation where anyone can drag anyone to court based on mere allegations. In the light of new ruling, bloggers would resort to politically correct statements, which would not help much in open debates and discussions and it will take out the spirit of blogging and make it function like mainstream media.

Another sad thing is that the court now says that a blogger can be booked for the comments posted in his/her blog. It is true that mainstream media has such laws applicable to them, but blogging does not function like main mainstream media. Blogging is an opinion medium, not a reporting medium and should be kept at that and exceptions of law should be made in that line.

But bloggers are not above the law. Perhaps the discussions on Ajith's case would make bloggers become more responsible in their writing. By citing proofs/data/references to backup their statements/claims, which is good in the long run for a maturing media like Blog.

Now let us look into what the Delaware Supreme Court (in the USA) ruled in a similar case back in 2005. They reversed a lower court decision that had required an Internet service provider to disclose the identity of an anonymous blogger who targeted a local elected official on a newspaper site. Following were the comments from Chief Justice Myron Steele:

"Given the context, no reasonable person could have interpreted these statements as being anything other than opinion. ... The statements are, therefore, incapable of a defamatory meaning," Chief Justice Myron Steele wrote in his ruling, noting that blogs are inherently filled with opinion.

Steele described the Internet as a "unique democratizing medium unlike anything that has come before," and said anonymous speech in blogs and chat rooms in some instances can become the modern equivalent of political pamphleteering. Accordingly, a plaintiff claiming defamation should be required to provide sufficient evidence to overcome a defendant's motion for summary judgment before a court orders the disclosure of a blogger's identity.

"We are concerned that setting the standard too low will chill potential posters from exercising their First Amendment right to speak anonymously," Steele wrote. "The possibility of losing anonymity in a future lawsuit could intimidate anonymous posters into self-censoring their comments or simply not commenting at all."

Now compare this with our Supreme Court rule in Ajith's case and think about it.

Barkha Dutt And NDTV, The Joke Is On You!

Sandeep — Thu, 29 Jan 2009 05:54:51 EST

So Chyetanya Kunte is the latest victim of media intimidation. I'm not going to rehash the same excellent points made by other bloggers. Here's a partial list:

NDTV's Assault on Free Speech (the best)

When 'free speech' bears a price tag

Shame on NDTV and Barkha Dutt

A bedtime story about blog freedom

Throw the Constitution Away

The Indian media--specifically, television ranks at the top for its King-sized conceit. It bulldozes its way into people's tragedies and increasingly, sees itself as the final arbiter of national justice. Its anchors assault the ears 24/7 with nothing but meaningless shrillery under the illusion that loudness=news. Its talk shows are crude exercises in self-aggrandizement. However, all these traits don't even measure up to even a knee-length of Barkha Dutt epitomizes. There's no better proof for this than the fact that a Facebook Group (Can u please take BARKHA off air!) is dedicated to her. It is by far one of the most popular groups there with over 4500 members and about 900 posts in just over a month!

Barkha Dutt owes her heady taste of fame to her "reporting" during the Kargil war. Ignoring the controversy surrounding her actual role in the reporting, she was made out to be a bigger hero than the valiant soldiers that fought in the war. I recall reading some review that Preity Zinta's unconvincing histrionics in Lakshya was modelled after Barkha. However, for Barkha, there was no looking back after Kargil. Today she stands almost unchallenged in both fame and skill at compensating incompetence with loudmouthedness. She spins self-righteous yarns about free speech and media-professional hazards when her nonchalant reporting style is criticized. You tend to normally ignore such yarn because she has to defend her actions, etc. But then, you should sit up and give it back when she goes beyond that. In a shocking display of arrogance and strong-arm tactics, she has threatened legal action against blogger Chyetanya Kunte for voicing his opinion about her "shoddy journalism" which is what her antics on 26/11 were. Chyetanya was forced to take down his post thanks to NDTV's threat.

Neither is this the first instance. Remember Mediaah, which was shut down thanks to a similar legal threat by TOI (aside: read an excellent piece on the whole episode). Or the infamous IIPM online hooliganism that threatened to choke Rashmi Bansal's (also Gaurav Sabnis') right to freedom of speech? Despite all this, the Indian media just doesn't get it. Here's the thing beautifully articulated:

The success of [The Times'] case depends wholly on the hope that Maheshwari will not fight back against a gargantuan media conglomerate," said Rohit Gupta, a freelance writer and engineer in Mumbai. "That's where the Times of India reveals its ignorance of changing times and the nature of the blogosphere. Maheshwari does not need to fight this himself -- this concerns the freedom of all bloggers from Indian origin, so we will fight the battle for him."[...] "The Times of India has simply shown how far they've come from being a respectable newspaper to being a common school bully. If bloggers can collaborate to provide humanitarian assistance for the greatest natural disaster the living world has seen, they can certainly tackle the Times of India, a man-made ethical disaster.

Which takes us back to the same question: why do they hate us so much? From India Today to TOI to Outlook and now NDTV, the media has on numerous occasions ranted against bloggers with undisguised contempt, which stems from their appalling ignorance of what blogging is all about. Their typical terms for bloggers: brash, 20-something, angry, furious, seething, venting, cyber-Cinderellas, pretentious, and the like. Is this because they feel somehow threatened? Or is it because some bloggers write far better prose, articulate opinions way better than many so-called mainstream observers and columnists? Or is it because bloggers are unconstrained by word-limit, editorial stance, or business interests? For all their ire against bloggers, the media doesn't hesitate to steal content from bloggers. Here's a lovely post that chronicles this plagiarism (scroll down till you reach this: Indian Media Plagiarizing from Bloggers [or, bloggers highlighting cases of MSM misdeeds]). TOI leads the pack in this plagiarism, the selfsame TOI that sent the self-righteous legal notice to Mediaah didn't seem to examine the crap in its own backyard. There's yet another angle to this. In the breath that they rant against bloggers, most of these media houses have their own blogs, or have set up a blog service on their sites--TOI, IBN, Indian Express, and the now-defunct blog service from NDTV. The main reason I think, for the Indian media's angst against the blogsphere is the fact that till blogging caught popular imagination, media houses were used to their monopoly over news and opinion--they were virtually unchallenged--any "letters to the editor" that didn't toe their byline were simply not published. Now that bloggers on a colossal scale have begun to call their bluff, their fragile sensibilities have taken a severe blow. While they strut around invading people's privacy, and making grand pronouncements at random on everybody, they need to understand that freedom of speech is not their exclusive privilege. People will exercise the same right upon them. Patrix puts it beautifully:

When the reporter becomes the reported, it is usually time to take a closer look at your life and wonder what happened.

However, if bloggers can sit alone at their keyboards, type out their honest opinions, and network with each other on noble causes, they can also fight back against such strong-arm tactics. In this, they're far more courageous than the media, which infamously crawled when asked to bend. I'm sorry, but Barkha Dutt and her NDTV team cannot gag my right to free speech on the pretext of protecting her right to free speech. If I don't like a newspaper, I won't buy it and I'll say why I don't like it. The newspaper cannot sue me for that. While we're on the subject, since NDTV is listed on the Stock Exchange, how about selling its shares if you have bought any?

What's next, Barkha Dutt and NDTV, are you going to sue the entire Indian blogsphere, and Facebook?

Technorati Tags: Barkha Dutt's Strong arm Tactics,NDTV's Strong arm Tactics,Bad PR for NDTV,NDTV Threatens Blogger,Chyetanya Kunte is Threatened,NDTV tries to Gag Freedom of Speech,Media Watch,Indian Media,Media Tomfoolery

The Website Ad Placement Heat Map

Ashish — Sun, 17 Aug 2008 07:27:38 EDT

One of the most important points to consider when trying to make money from ads on web pages is the proper placement of ads. If you have done some studies in this area, you could have come across many people trying to sell their secrets of Ad placement or how to make more money from properly placing Ads. However, the basis of many secrets of ad placement is how the human eye perceives ads, how they fit into the page, and whether people notice the ads or ignore them. And the basis for much of this is something called the 'Heat Map'. The Heat Map specifies positions on the page that are much more likely to catch user attention, and other places where users are likely to ignore the ads.

The Google page for the Heat Map specifies more details: Certain locations tend to be more successful than others. This "heat map" illustrates the ideal placing on a sample page layout. The colors fade from dark orange (strongest performance) to light yellow (weakest performance). All other things being equal, ads located above the fold tend to perform better than those below the fold. Ads placed near rich content and navigational aids usually do well because users are focused on those areas of a page.

Keep in mind that while the Heat Map is a good starting point, you need to spend more time on trying to figure out how your users read your page, and the amount of ads and their placement such that they earn the maximum money for you. This will not be a one-time activity, but something that is likely to take several iterations before you reach a higher level of earnings.

Differences Between Free Hosting and Paid Web Hosting

Ashish — Wed, 30 Jul 2008 06:05:52 EDT

If you are an expert or have experience in hosting your presence on the web, then I dare say that this article will not be relevant to you (of course, you are welcome to criticize or add constructive comments). This is based on my experience over the years, with both free and paid hosting (I still have both, using Blogger for my free blog postings, and having paid hosting for some other blogs).

Consider this; you are just starting to create your own website, a place to host your own content, the place of your dreams. You have thought through all that you want to create, and are ready to go. However, now you are stuck with the logistics of where to create your own website. You would really not want to spend a large amount of money, while at the same having a good hosting experience and a set of tools that will help you easily host your content.
You have a choice now; you could either use a free web hosting experience, or you could go in for a paid site. There are advantages and disadvantages to both.

Advantages of free hosting:
1. It's free; this literally needs no explanation

2. Helps when you are new to the web and would like to experiment with the medium

3. The hosting companies provide easy tools to upload content onto the site

4. If using some host such as Blogger, Tripod or Geocities, you are working with companies that have a huge amount of experience in this field

Disadvantages of free hosting:

1. Many of these free hosting companies make money through ad banners - so when somebody comes to your site, they will see ads and popups

2. The revenue from these ads goes to the hosting company, and not to you

3. For many of these free hosting companies, you may get a domain name that is actually a sub-domain, that has the name of the hosting company as part of the name

4. The space provided may seem large initially, but this is actually limited space.

5. If you are looking to appear professional, then it is better to host your own domain.

6. Paid hosting gives you access to many different softwares such as blogging software, Content Management Software, Forums, Emails, Database Access, Shopping Carts, and so on.

7. You get much better support if you are using paid hosting.

8. Search engine rankings can be sometimes poorer if you are using free hosting

9. You may get limitations in terms of restriction on bandwidth - so if your site becomes very popular, visitors may find themselves unable to access the site.

A) For a list of free hosting, refer to this list:
A listing of many free hosts
Netfirms
Bravenet
Mister.net
Tripod
Free Web Hosting Area
Geocities

B) A list of top paid hosts (am using one of them, and almost all of them will appear in a top 10 list:
Global
vistaPages
MidPhase
BlueHost
HostExcellence
IX Web Hosting
HostMonster
HostPapa
Affiliate-free links

Why Does Google Search Slap A Warning On Your Site?

Ashish — Tue, 29 Jul 2008 02:15:13 EDT

Most people have found over a period of time that Google Search drives a large amount of traffic to your sites. If you take an estimate for the number of people visiting sites outside of large corporate or media sites, you would find that Google generates more than 50% of the visits to your site. Now think: Have you ever seen in searches a small line of text below a search result ("This site may be harmful to your computer"). Google does not allow a person to go through to the site easily (you have to copy the link and put it in the address bar of the browser). This is potentially suicidal for the success of the site since your traffic may drop significantly. This has happened to me twice, and I have not yet been able to figure out the reasons.

When this happens and you find your own site behaving in this manner, you need to find out what is going wrong. You need to click on the search result link, and you will get to a warning page where you will find a small report on the problem, and a section at the bottom for people who may be the owners of the affected page. There will be a link in this section, and you can use that link to get to a diagnostic page. Once there, look at the problem in more detail. It will also tell you that more details are available at the Google Webmasters Tools page. In order to find more details about the kind of problems typically indicated, use these 2 pages for more details:

1. Google Help Page on Malware
2. StopBadWare.org's tips for cleaning and securing your website
(You get a lot of details on what kind of phishing, malware, bad ads, and other such problems that could get your site in problems. You also learn more about the review process that could help in getting the Google warning lifted)

There are three basic steps to maintaining a clean site:
1. Identifying badware on your site
2. Removing badware from your site
3. Preventing badware in the future
Once you are at #2, you can request a review and hopefully the warning gets lifted (it happened for me).

Tips For Getting People To Visit Your Blog

Ashish — Sun, 27 Jul 2008 14:12:17 EDT

How do you get people to come to your blog (including both regular and non-regular visitors), how do you get search engines to get your blog indexed (and make it come high in their search display so that more visitors can come to your blog through search); and most important of all, how do you keep people who come to your blog to visit on a regular basis, and even send details to their friends and family ?

This is an exhaustive topic, and not something that I can cover in this one post. The contents of this post are more in the nature of starter tips, not a detailed presentation of points to do. Think of this as the 101 class (and that too, the first few chapters). The post is meant for people who are not so conversant with what all to do. If you know the ins-and-outs of using AdWords to promote your blog, then you should write your techniques here (I welcome comments from Gurus about tips on what has worked for them). So, here goes with the tips:

1. Feed: Make sure that feeds are setup on your blog so that people know how to get content easily.

2. Most search engines have a link where you can submit a blog, search for those and submit your blog URL over there

3. If you write comments on other people's blogs, do remember to leave your own Blog URL in the space provided (most comment systems allow you to enter your URL in a separate box, and then show it in a non-intrusive manner). If your post is intelligent, makes sense, then there is a good chance that other visitors will come to your blog.

4. In whichever blog system you use, there will typically be a method to ping blog directories; if not, then be sure to use this URL: http://www.pingomatic.com

5. If there are article directories such as http://blogcritics.com, or the whole list at http://www.masternewmedia.org/rss/top55/, submit your articles over there. Typically articles getting posted here with a link back to your blog can help you.

6. Don't plaster advertisements all over your blog. You need to make money, and having ads is fine for that, but users should be able to find the content and not run away in frustration.

7. In your signature file in email, make sure that you add a link to your blog along with an appropriate comment

8. If you are writing blogs on specific subjects, make sure that your most useful / most read posts are easily accessible by people

9. Allow people to be able to send your blog as a link via email. For example, in Blogger, there is a setting that allows visitors to send a post via email. If a user is able to send your posts like this, this is free viral marketing

10. If you can, make sure that your users get the feeling that they are getting something for free. So, you can get users to subscribe to your email feed by promising to send them a list of free tips

11. Post on a regular basis. This keeps users coming back (it need not be every day, but setting a pattern helps)

The World Congress of Information Technology 2008, Malaysia

Dr Bhaskar Dasgupta — Fri, 6 Jun 2008 13:28:10 EDT

I had the honour of attending and speaking at the WCIT 2008 conference in Malaysia and here are some rather disjointed notes that I had while listening to the speakers. I tried to clean it up, but again, apologies for not being able to make this very professional indeed.

Monday

The conference center is big! And I got lost in the exhibition hall. Quite an impressive setup. So then finally managed to extricate myself from poking into the guts of various exciting electronics bits, went looking to find the plenary hall, and found myself sitting in the hall looking at an ant hill of activity. I could not imagine how on earth will they manage to fit 3200 people and assorted volunteers and managers into this hall but they sure did.

Typically, there was the media scrum when a Prime Minister arrives....We were welcomed by 40 children welcoming us in 40 languages representing 90 odd countries here, but the language used through out the conference is English. Curious, no? the prevalence of English in the world?

He also said that UK and South Korea are behind Malaysia in the World Competitiveness Index, and I can well believe it. Although checking the Global Competitiveness Report here seems like the results are different. Perhaps he is talking about this report. Anyway, mere quibbling. And now the PM has left and literally the front 1/4th of the hall has emptied! Some more speeches about WITSA.

Then Dr. Craig Bennett, Chairman of Intel, started talking about how we have a billion people on the Internet and now we have to get the next billion on the Internet as well. He said that four factors are important for knowledge based economic development

Physical access to technology
connection to internet and connectivity
content targeted at local population
education on how to use the tool

He said that a well educated teacher is the magic and not the PC in the classroom. He showed a video about a Nigerian school which has embraced technology but said technology again is not really the only answer.

He talked about taking a holistic viewpoint, what's the point of giving a $200 PC while the monthly connectivity costs are $250 per month in many countries, 100kb monthly cost in Japan is 6 cents, 50 cents in USA and more than 80 dollars in Sub-Saharan Africa. Now you can get an idea how tough it will be to get these people on the intranet or to roll out the broadband revolution to them (more about the exception being that of India later on).

He talked about how Pakistan is being used as an example of pushing broadband and network connectivity out into the sticks. 60mm dollars is the budget, rolling out in untouched areas in Pakistan, he invited a Pakistani chap to the stage who is the CEO of the public company which is helping to push this (didn't catch the name). Connectivity is a challenge. Satellite is way too expensive. Fiber is the only way. Rolling out fiber is tough, so tehsils where its not remunerative for private companies, this company gives money and offers seed capital, it helps to improve the business case for the private firm. This was a good step. The Pakistani chap said that Govt should not be involved that much in this business, put power to public private consortiums or just private firms, give them a stake in the business and then it will work. But I am not holding my breath, I want to know whether connectivity actually helps or would more investment in say better teacher training help?

He video conferenced a doctor from Brazil into us, how location differences for patients versus diagnostics versus doctors versus care had disappeared, and this tele-medicine actually is helping far more people than medicine and doctors were previously. Then there was some corporate stuff with some kids brought on stage and it ended. It was a bit too slick and the questions with the kids was too obvious and that left a bit of a bad taste in my mouth. Such a senior chap shouldn't need such kind of gimmicks to play around with such an important topic, we are all adults, you don't have to take us to be children or idiots to play that game.

I was a bit impressed with what he had to say, but what he had to say was crucial (leave aside all the silly posturing and even more silly marketing of Intel stuff). His point was, throwing money at technology and expecting better performance from students was wrong, the idea is to teach the teachers to be better, that will provide better results than thousands of PC's and laptops.

Nothing much to note for the next few sessions. The post lunch session for the Ministerial panel was a bit interesting. Mainly because you could see how various governments approached this entire idea of information technology. You know what was the most disappointing? It was the Philippines MP. She came across as a complete Neanderthal, saying that in many parts of her constituency, there is no electricity power anyway, forget about PC's, and it was a whine. The Philippines government should really have thought that through. The Malaysian government minister and other ministers were smart, they obviously were pushing their countries and with due reason, telling us, the corporate folks, what we wanted to hear..., but Philippines? Pathetic. She is a blot on that country's face.

The next wireless broadband session made me go to sleep. Pure and simple, those two Romanian scientists, bright as they were, made me doze off specially when they started talking about antenna design, and specially after that excellent lunch.

Woke up to an excellent presentation by Professor Takenaka. He talked about how he was made the Minister for Finance in Japan by a certain Lionheart PM of Japan. Fascinating tale of how he took on the entrenched might of bureaucrats and financial institutions and won. And I well believe him, given some down sides, generally that time was brilliant, it still shows that even in a consensual driven society such as Japan, you can still have mavericks who hire mavericks who really make a huge difference! Brilliant fellow. Unfortunately he was not allowed to fulfill his destiny and do all that he wanted to do but there you go, he literally broke the back of the Japanese economic stalemate. I was personally quite impressed but I suspect that quite a lot were not as he was talking more about economics and finance than IT. The IT piece came way afterwards, a little bit and as an after thought.

Then we had Bill Gates in a hologram talking about Microsoft and then Dr. Zhang also, not very clear about what, was flagging badly by that time.... and then we went off back to the hotel, did some more emails and then some calls back home and then off to dinner, again, dinner was brilliant, and pigged out and came back and went to snore, i mean sleep.

Tuesday

The day started with perhaps one of the most interesting panel discussions I have ever attended. It was to do with how to produce innovation and creativity and what can be done to enhance it. These were the people there.

- Arnold Gay, Anchor, CNBC - Moderator
- Kamil Othman, Vice President, Multimedia Development Corporation
- Fritz Attaway, Executive Vice President, Motion Picture Association of America
- Terry Thoren, Chief Executive Officer, Rocket Fish Studios

You cannot get a better collection of people talking about the most creative of industries, motion pictures and a very educational and interesting debate happened. Terry said that the world is changing, Malaysia has twin towers now while USA no longer has it. Who knows what's going to happen in the future? He has severe distaste for politics but great admiration for tech, people, process, creativity, etc

Kamil went into deep details on how to build an innovative industry? Animation in Malaysia. Disappointing take up, long way to go, to make a Walt Disney, you need to start with one million children drawing in grade 8. You cannot create a flash laboratory, shove people in there and wait on the other side of the Lab waiting for Toy Story or Cinderella to drop out of the other side. It has to be started from the very basic levels, people cannot look down on the arts which they do at this moment.

Monetisation of opportunities and content is a challenge, how do you do it? look around you, all countries are pushing people to get educated and into the knowledge sciences, but not all people are thus inclined. Many people simply do not like mathematics or technology. Some people want to study arts, or paint or simply do not have the mathematical skills. What do you do to them? Those who want to write poems? How does he get paid? or fed?

There were conversations around how to create a movie or animated film, quite interesting to see how Hollywood and Silicon Valley literally took decades to develop, you cannot do that just by throwing technology at it. Quite thought provoking indeed. Perhaps one could question whether it is possible to force people to become creative? Or can you just provide the infrastructure and let them get on with it? or is it just let people be, and trust in them to come up with the goods?

---------------------

The next session had more ministers but I was quite interested and taken by A Raja, Minister of Communications and Information Technology, India. I have to admit, I was quite cynical at first knowing about Indian politicians, but was very impressed to see what he had to say about it all, how they are powering ahead with the licence's, what mistakes they made, how the process of governance is happening, who gets to approve what? and so on and so forth. Pretty good and well, I will think that what he is saying is right, because I have experienced the mobile phone revolution in India.

As usual, it has to be different. Rest of the world goes through scientific revolution, industrial revolution, then wars then dial up then broadband and mobile, India starts off with revolutions in 3000 years BC, then has fun, then goes into decline, then starts off with a revolution in Y2K and then the next revolution is mobile and mobile internet and mobile commerce is bigger now, how strange and unique... Very curious, loads to think about there. The technology trajectories of these two countries, based upon what Dr. Jiren of China said, are so different. One wonders what will happen in the future.

Incidentally, there was a gentleman from Saudi Arabia who made me think of the previous session. He spoke on about how much money has been pumped into the industry in Saudi Arabia, the emergence of knowledge cities, and the like. Not impressed at all. Not at all impressed. Setting up a knowledge city and throwing money at it does not solve the problem of creativity or having knowledge industries. For that, you need to have creativity at the school level. They have to inquire and challenge everything. Can you imagine something like that happening in Saudi Arabia? Which is the reason why I couldn't take it any more and went outside to grab a coffee. Perhaps the organisers should have kept coffee on tap, this was crazy, they dont want the participants to keep awake? dont they know we drink coffee by the gallon?

------------------

The next topic was rather dry, Dr. Mobius talked about where the next hotspots will be. And I lost my notes on this lecture so this part is a bit vague. I remember him showing loads of graphs about where and when returns are made. It was an asset management view, so was a bit dry. Still, was a bit interesting, specially around the returns of the various sectors in the Asian economy. That is much that I remember... if and when I get my hands on his slide deck, and have time to read it again, will comment...

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For the next session, I went to the "Asia, the destination of choice for Shared Services and Outsourcing" session.

- Dato’ Narayanan Kanan, Senior Vice-President, Multimedia Development Corporation – Moderator
- Michael F. Corbett, Chairman of the International Association of Outsourcing Professionals
- Dr Ganesh Natarajan, Chairman, NASSCOM
- David Wong, Chairman, Outsourcing Malaysia
- Stephen Braim, Vice President Governmental Programs, IBM Asia Pacific

Very interesting, Michael spoke about the impact of the US elections on international outsourcing. I was, frankly a bit puzzled by that kind of emphasis. For two reasons. The first aspect is that the actual number of jobs which are dependent upon the classical aspect of outsourcing is reducing, and the second aspect is, did he really think that the elections will make a tiny bit of difference? Obviously yes, but I am rather disappointed that it was more American rather than International. Also, I was a bit saddened that there was no discussions about international aspects, taxation, technology which allows remote working, etc.

But overall, it was quite interesting, there was discussion about education and how that will help in various countries. What Malaysia is trying to do. What the IBM view was from the perspective of government initiatives and education and so on and so forth. But also, I was a bit disappointed that most people's perspective was the next 8 - 12 months, not more. Still, lets go to lunch, was feeling quite hungry now.

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Over lunch, we had a speech by Dr. Rowe, where he was talking about how the worlds of virtual reality and real life reality meet and how they work together. Quite an interesting topic and he spoke quite a lot about his own personal experiences and the like. But not much about real life applications. I then sent him an email afterwards, and this is what I said to him.

At ABN AMRO, we used Second Life to actually recruit, it was very challenging and interesting but it ultimately failed because of lack of regulatory frameworks. Ended up with 5.5 FTE dedicated to Second Life but then scaled back.
We also used a virtual world to help mentoring. Such as when we have just 2 IT employees in Uzbekistan, then how do I get the junior chap mentored? So we setup a virtual world where mentors and mentee's can congregate in a persistent state across the world. This helps in knowledge capture and better employee retention.
My friend from BP is using a virtual world to track every employee in complex and potentially dangerous plants. This location tracking and graphical display of every employee is used for fire, safety, evacuation and training purposes.

Second life and other virtual lives have become really challenging world and are throwing up some seriously challenging questions for us, again which have not been fully explored just yet.

--------------

Unfortunately, I missed the next slot because we had to go and get powdered up for our session at 3. Not much to speak about in there, check out the slide deck. Also managed to miss out a large proportion of the next presentation from Dr. Pachauri because we were supposed to be in a room answering questions. But did manage to catch snippets of his talk. Quite interesting.

I had to take an office phone call so managed to miss out on the next one as well. So that was that. Nice dinner, watched a charity auction, observed some very nice and lovely looking ladies. This lady was standing 2 feet away from me. Very fragrant. Nice hair even.

Wednesday

This day was going to be challenging, specially since it was also the Champions League Final day.

The day started with me taking breakfast in the Trader Hotel Lounge, where I had been put up, its just next door to the KLCC so very convenient indeed. So took some pictures from the 34th floor lounge while having breakfast.

Here are the twin towers, at the base you can see the gigantic 6 story mall with two wings. It is absolutely stonkingly huge, that mall. Anyway, the twin towers, and the very well landscaped park around the buildings. The building on the left of the twin towers is the Mandarin Oriental where many other guests were also put up.

Then the day started with two debates on the future of the Internet. A deep discussion erupted over the net neutrality issue. To be honest, I have never really thought about it till I was forced to sit and listen to these two debates. Not that I have really firmed up my thoughts but the question is, who pays for the internet? It is my firm belief that nothing is free in this world, somebody will ultimately pay, either the taxpayer, stockholder, consumer, today you or tomorrow in the form of your child. Somebody has to pay. So this idea that the net is free is frankly stupid and more worryingly, it shows a childish view of the world.

Also, the idea that a communications network will or should be free is against human history. Do you think that the pigeon post was free to everybody? or the pony express allowed everybody to send stuff over? or how about the fact that letters still cost to send stuff to each other? Or the fact that we have public and private ownership over the postal system? Or the fact that we have regulations governing what can and cannot be sent over the posts? Or how about the fact that online classifieds are killing newspapers? Or how about the issue that emails are killing the postal system? So when we do not have any issues over that, why do we suddenly end up having an issue over the net neutrality aspect? Here is a good overview article. Very complicated matter, but I suspect it will end up like we have the health service. A Universal service provision which will provide some kind of a basic internet, which is slow and unreliable, while a paid for internet which is better and faster. Pretty much common compared to other industries, if you ask me.

Then there was a discussion about Silicon Valley, it started in 1940's, it took 10 years to know, 10 years to come, 20 years to investment, etc. etc. Takes a heck of a long time to start developing an industry. See what Taiwan did, took them decades to get to it but get to it they did. Now they are the champions, and almost every PC in the world has some Taiwanese components in it.

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Next session I had to miss, then popped into the Mexico session for a few just to realise that they were talking about near shoring. I mean, d'oh, get on with the programme, people are now in the 5th generation of out sourcing and we are still in the terminology of the 1st generation. Crikey! that made me so depressed that I went back to the room and started my calls. Also had a quick bite to eat in the room itself, couldn't’get out of the calls but went back to catch the next great debate.

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Not much to report on other than the fact that one of the guests (I told you, lost all my notes because my stupid My Documents folder decided that it wants to forget all about my previous history and start afresh to synch...). said that the adoption of energy efficiency standards by California means that the energy usage per citizen has now leveled off compared to other states. But if you think about it, the lesson from this is to start imposing energy standards more and more, get people challenged to be smarter about their energy usage. So while the usage will rise, but it will level off at some point!, interesting, no?

So I went looking for some data. What does this tell you? Well, it did make me go hmmmm. We are actually seeing a dip in the energy consumption per capita in North and South America, albeit from a relatively high level. Delving deeper into North America, Canada and Mexico are showing an increase while, very surprisingly, USA is dipping down and decreasing. How curious. 40 countries out of 134 countries actually showed a dip in energy consumption between 2000 and 2003. Some of them were obviously banana republics which were facing economic downturns such as Zimbabwe, or contractions such as Argentina, Ivory Coast, Bolivia, Eritrea, etc.

But what explains this reduction for countries as varied as Belgium, Brazil, Australia, Chile, Japan, New Zealand, Singapore, UAE, United Kingdom and USA? Can it be that despite increasing populations, their energy efficiency is improving? Dont take my word for it, check out the data. It is from the IEA even, so would be ok as well. Population information from the United Nations.

The next topic was the most interesting one, so I will put up another dedicated post for it. Came out to grab a coffee before going back in and saw that the sky was cloudy, the KL Tower was nearly hidden under clouds. Unfortunately, all the photographs with the top of the tower hidden did not come out, but hope you can make out the onion dome in the back being hazy in the mist.

One of the living legends of the internet age, Dr Vinton Cerf, Vice-president & Chief Internet Evangelists, Google, spoke on the topic of "Tracking the Internet into the 21st Century". This was the final presentation of the WCIT and the entire hall was absolutely crowded, people were standing on the aisles waiting to hear that great man.

He talked about the future of the internet. Said that the internet penetration around the world is strange. Asia, Middle East and Africa are bad or low or both. Only 20% of the world is connected. He used the World Population Reports from the UN about the 2300 figures and displayed them, some interesting rises and dips. I presume he is talking about this report. See the graph on page 19 of the report. High scenario shows a horrifying 36 billion people on the planet, with a medium one of less than 10 billion. Bloody interesting report but this is not the place to go into it.

He talked about how only 20% are connected to the internet and more will grow. Incidentally, I found it much easier to observe him up on the main screen rather than watch him on the far left. Which begs the question, if this was webcast, then I wouldn't have traveled to Malaysia.... (theoretical question...). Which made me go off into a different train of thought.

My facebook, orkut, myspace, etc. accounts are nothing but very primitive clones of myself. I cannot be everywhere, so my primitive clones operate on my behalf. Just like my email system does and my voicemail system does. As a matter of fact, my home is also a sort of a clone. It has an address which is independent of me. People can communicate with me on an asynchronous basis and I can get back to them whenever. So when people are writing something on my facebook wall, are they communicating with me? or with my clone?

Say I have an active Second Life account. Is that me or is that my clone? Or both? I feed those clones with information and they act/react based upon my preferences. So I can be in another place via my robot/clone and get back information to me when it is convenient to me. I do not have to be face to face with you to get information. You can email/voicemail me and I can pick it up at my convenience.

If I communicate with my son online in Second Life via both our avatars while we are both across the world, am I still his father? to what extent? How about love? Can I show my love to him? via that medium? How does he know that it is me? Or if I was seeing Dr. Cerf across the world on a webcast, how would I know it is him? Just because somebody said so? identity problems galore. Does this mean that more friends you have, more your identify is confirmed? Like an amazon or ebay seller, more positive recommendations, the better is the identity and better is the trust. What do I do when I am dealing with a financial institution? Curiously, microcredit or microfinance rests on this premise, it lends money to people on the basis of guarantors from their community. So a person has to be social and know people and be trusted by them in order to get money. Bit different from my neural network Kohonen map based credit scoring model, eh? But I digress.

He talked about IPv6 (a network address for every device on this planet and then some, even some for your socks..), better search engines. He said something that I will come back to, he said that the monetisation and earning potential online will be less and the current business models will have to change.

He also talked about BIT rot, how on earth will you manage to open a Powerpoint 1997 file in Windows 3000? Forget about that old a problem, here is my problem. I wanted to dig out some research that I had done way back in 1990. I did not have the files here in London so had to wait till I got back to home and went to poked through my old cupboard. Besides the nostalgic kick, I finally found the floppy disks. 5 1/4 inch floppy disks to be precise. I have also operated the 8 inch floppy disk but well, the data that I had was in two formats, Lotus 1-2-3 and dbase. I remember sitting back on my haunches, looking at the dusty pile of floppies, and thinking back to those hours and days that I spent in typing in the financial data of the companies and did the basic analysis. Do you know, I even managed to calculate multiple regression on the damn things in there? Anyway, for all purposes, that data is now lost to me. I do not have a floppy drive anywhere near me, none of the 4 home pc's have it. I have an old laptop which has a floppy drive but it is 8 1/2 inch drive, not the older 5 1/4th inch drive. So I am stiffed.

Fast forward today. Financial institutions are supposed to keep data for up to 10 years. So your transactions and your records are supposed to be kept nicely and carefully within the firm for 10 years. Now the transactions are processed, on an average, via 10 odd applications. There can be many more depending upon the country and product but just think about it, 10 applications, multiple operating systems, multiple upgrades, multiple hardware requirements, multiple network systems, multiple servers, so many different types of technology stacks, and we have to maintain a record of this. Within 5 years, it becomes a major issue to keep up to date with technology, we are talking about 100's of years? No bloody way.

Museums are now struggling with electronic art. I could have taken those disks to a museum but they are also facing problems. Here's a great paper written in 2001 and the problem has become even worse now.

He also talked about the inter-planetary internet. That just blew my mind away but it needs much more thought before I can write more about it, its not fully comprehended yet. Anyway, he got a standing ovation at the end. I ran to attend his Q&A after getting distracted by an email, but still managed to get to the hall to ask him a question. I asked him, you have talked so much about what will happen in 2035 and 2300, the physical shape of the internet, the devices, the penetration rates, and and and. What do you think would be the value system, the monetary framework, the price formation or who will pay for it all? It was obvious that I had asked a wrong question immediately because it did not go anywhere fast. I did ask some follow up questions, but he is a great man, he had to rush off to meet somebody else.

This is my problem. I am supposed to think about what's going to happen in 5 years time in the financial world. This is what I am seeing currently. People who are in the 15-25 years of age category, the great unwashed herd who will be our future employees and customers, are not that well versed in value creation online. And why would they be? Look at what kids do online these days. He watches movies, plays songs, plays games, chats with people, participates in joint coding, and so on and so forth. Almost all of this is free or stolen. His email is free, his programming language is free, songs and movies are free, his video is from YouTube, his chatting is free via text and messenger, his voice is free over VoIP. So all these assets that these kids are using, they are all free at this moment.

So I am most certainly not surprised that they do not know the value of online assets. So when you ask them, how much are you worth? or how much will you work for? or how much do you wish to charge for your ideas? or how much funding will you need for your great online idea? no idea. And that is the issue that I am struggling with. In 5 or 10 years, the link between physical work, money and online assets will be inextricably broken. So how much would I pay a coder? How much would Microsoft pay a programmer when most online assets are free?

My son said something to me today that completely blew me away. He said that he will go create some online jewels and armour in World of Warcraft as birthday gifts for his friend who lives 5 houses down. No money, no nothing, just pure and simple virtual asset formation, entertainment and happiness increased but with no reference to money at all. Deeply worrying.

So to go back to Dr. Cerf, on what basis will anybody pay for a book in 2300? or a share in the company making Windows 3000? or the ability to write code? Or to create a powerpoint presentation? I do not have an answer, but I didn't get one either. I will be struggling with this as part of my job as well, but I am seriously not sure what the answer is. We saw some amazing valuation modeling during the internet boom. But they did put a value on an intangible asset, no? It was a bad value, but a value none the less. Also goes to the heart of what Mark to Market is all about. If this is all too philosophical, think about this, my son is happier getting a World of Warcraft spell rather than an intricately carved wooden box which I got for him.....Should I have gone to the local electronic fair in Kuala Lumpur and bought a user-id/password for him instead? How would I judge what is a fair amount to pay? I have no idea whatsoever. No reference points at all.

That brought me to the end of the conference. The last day, Thursday, was a trip to Cyberjaya and Putrajaya, the IT and administrative hubs of the country, but dont think that fits in here, so you can see some pictures here. I have also written another essay on my observations on Malaysia and that should be published soon as well. End of the day, fascinating indeed and perhaps it was appropriate that that brought my professional career stint with technology to an end, now its moving back into the front office. But technology will remain with me, either with my shareholder, customer or employees. Food for thought, will try to attend the next one in 2010 in Amsterdam.

Technorati Tags: Technology,Internet,Web 2.0

Jeffrey Archer's Blogging Mistake

Pingu — Sun, 1 Jun 2008 01:08:27 EDT

I guess not much needs to be said about celebrity blogging. Everyday as I read my feeds, I find another name from popular culture entering the blogosphere. Recently I had heard somewhere that Jeffrey Archer had his own simple blog which he was updating quite regularly. It was quite well maintained. With running commentary about his recent visit to India and tryst with Indian cricketers amongst others, the blog got me pretty hooked. And this was only the beginning. It was really this post that got me sitting up straight.

"971 emails were awaiting me when I arrived back in the UK- the vast majority of them from India, and I must say that having been teased about calling Mumbai, Bombay, could someone please explain to me why they've changed the name of that city? And indeed Madras to Chennai? But it seems that Calcutta is still to be Calcutta - which I am much looking forward to visiting next year when I shall be opening Landmark's new bookstore."

Clearly not many people seem to be reading his blog for only four kind souls decided to retort saying that Mumbai and Chennai were the original names. It was only once HRM invaded our land that the names were changed. I will not even come to the Calcutta bit, but then this is where I start thinking. Is it Mr Archer’s lack of awareness of global changes showcased here or the global trend? As in, does the world really care whether Bombay became Mumbai again? Besides that, I’m pretty sure a lot of Indians still consider the IT hub of India to be called Bangalore.

Jeffrey, always a gentleman, readily accepted his blunder and apologised in the comments section.

UK Indian Couple Abandon IVF Twins - "The Wrong Sex"

in search of sanity — Thu, 29 May 2008 15:18:00 EDT

For some time now, I have been in the habit of skimming through the online UK newspapers along with my bowl of muesli every morning, looking for either the latest on India’s economic triumphs in the world arena or stories of achievements in education, science, technology and the likes. Nothing like the ‘feel good’ factor to kick start your endorphins before work. This morning’s version failed to lift my spirits.

This is the story of an Indian Couple living in Birmingham who abandoned their newly born twins at a UK hospital as they were the ‘wrong sex.’ Apparently the couple wanted a son to carry their name forward and when they discovered that they had in fact just had two daughters, they decided to give them up. Even more poignant is the fact that they had Infertility treatment in India to conceive these babies and rather bizarrely, the couple are 59 and 72 years of age. [Ed: The hospital denies these reports and that any babies were abandoned]

While we are all basking in the glory of the Indian Diaspora’s various achievements over the past few years, this headline comes as a rude shock and almost jolts you out of your euphoric state. Something doesn’t quite make sense. While I’d be naïve to assume that the recent spate of sparkly achievements of the Indian Economy has completely wiped off years of prejudice and social stigmas, it is still slightly discomfiting to find that a well educated middle class couple from Birmingham will be involved in such a heinous act.

There are a few other issues here that merit discussion. Its painful to hear about the lax and slightly callous attitude in the private health sector in India where this couple was allegedly given infertility treatment. Aside from the fact that the lady (59 yrs old) would be deemed high risk for having any such intervention performed in several other countries, it seems no attention was paid to the potential for sex selection in this case. Any couple wishing infertility treatment in India or any other country should be aware that sex selection, except in the case of certain genetically inherited disorders which are specific to the male foetus, is illegal. Thorough counselling to adjudge the suitability for parenthood should accompany any treatment, which seems to have been completely missed. Its not just ethically and morally wrong to provide IVF treatment (which seems to be the case) where the couple have even the slightest chance of maltreating or not taking proper care of the child, it borders on the criminal.

There is need for widespread debate into why this treatment was provided to this couple despite several reasons not to. The ethics of having an expensive treatment for which there is considerable waiting time and which a lot of deserving couples are denied everyday due to one reason or another, only to abandon the babies conceived as a result of it, is shameful in itself.

Bollywood Blogging, Welcome Salman Bhai

Sakshi Juneja — Fri, 23 May 2008 09:03:02 EDT

After Aamir Khan and Amitabh Bachchan took on blogging, the other inhabitants of B-Town have woken up to the power of writing on the web.

Salman Khan will blog on a Blogspot website run at Sony Entertainment, the producers of the reality television show Dus Ka Dum. Sallu has already posted two blogs on Dus Ka Dum that too from Australia, where he is shooting at the moment. [Link: Mid-Day]

Yes, you heard it right, folks! Apna Sallu has entered the nasty world of Hindi Film Industry blogging. Agreed, it is nothing more than strategic PR move i.e. publicity for the upcoming reality show, Dus Ka Dum on Sony Television. But then a similar motive is what got the likes of Aamir Khan and Big B entering the blogging scene as well. And look, today they are the prime sources of Bollywood Bitching for our Page 3 writers.

Similarly in Salman Khan’s case, the possibilities are endless. After all, he is Bollywood’s foremost bad boy for no reason. Think about it – The endless John Abraham spanking (finally someone to share my responsibility), mixing it with potshots at Vivek Oberoi, his recent tussle with (the ever sexy) Akshay Kumar. Also if you wish hard enough, then maybe, just a maybe a little thrashing of his Ex and now Mrs. Ash. And adding to all of the above, Salman’s in-your-face attitude and wacky sense of humour, believe me you, blog posts are bound to get spicier.

With such wholesome fodder insight, needless to say that I am ecstatic. And so will be countless Salman Bhai fans and other Bollywood-roaches.

Therefore as an adamant Bollywood Fan, I can proudly state: I have seen it all. And if I drop dead now, I would depart with a content heart. Err…but then again, I might as well wait for the entertainment industry’s motor mouth aka. Ms. Rakhi Sawant to join our gang as well.

Ah! The joys of blissful thinking, seriously where would we be without it?