Restaurant Review: Via Milano, Bangalore
Deepti Lamba
What makes a restaurant a success? Food alone does not cut it but the ambiance and service are of equal relevance. While the food in Via Milano, a Bangalore-based Italian restaurant run by Italian expats was reasonably good, it had an impersonal feel to it and the service sucked.
The Salmon was subtle and tasty. The spaghetti and shrimp were good but there was no accompanying bread basket with the main course. We had to remind the waiter to serve it and by then we were already midway through our meal.

The waiters were completely spaced out. We had to be on the lookout to catch their eye to get even basic needs met. What bugged me was the socialist mentality of waiters hovering over the 'gora' tables while 'naturally' ignoring the desis. One table had three waiters grouped around it. How hard was the decision making?
Once we had finished dinner, our plates were taken in a rather haphazard manner; a few taken by one waiter and another returning to look under napkins in case the side plates were left behind. I was weirded out.
Our coffee orders were mixed up and far from feeling at home at their pristine white 50s-style lounge, I wanted to leave as soon as possible.
Which by the way took another fifteen minutes since they forgot to return our bill till we reminded them that we had been waiting for a long time for the card and check.
Instead of Via Milano, I recommend Fiorano in Koramangala where the service is far better. Another place is Magnolia which despite being crowded on weekends offers impeccable service and awesome Thai food.













smallsquirrel
July 18, 2008
08:03 PM
dee, I am really sorry you had that experience. couple things...
one, the restaurant was started by one italian expat and the rest are of other origins. they all met working in dubai, I do believe.
two, I myself, have notice spotty service. and yes, sometimes I noticed the over-service of firangs, but I also once got terribly ignorned (as a regular) for a party of big-big-big spending northies.... so.... I also have noticed world class service on other nights. they are uneven in this area.
three, there is NO comparison in food between via milano and fiorano. some of the dishes at fiorano are modified for indian tastes, while some are authentic. I find the cuisine at via milano much more authentic, even, and delicious. I do like fiorano, but not nearly as much.
but I am sorry you had a miserable time. I know some of my friends had similar experiences, said they would never go back. I talked them into giving it another go, and later on they were glad they did.
also, for good thai try shiok... really like 200 times better than magnolia. it used to be in indiranagar but I think it's moved to ring road somewhere close to mainland china. should be on their website. they might be in process of shifting now. either way, give them some time to sort things out then go find madhu and tell him I sent you. you will not be disappointed. (yes, I have all the good food hook-ups. what, you didn't know???)
Anuradha Goyal
URL
July 18, 2008
10:55 PM
I agree with SS, food at Via Milano is far better than Fiorano.
And I do agree that 'Goras' get a far better service at most restaurants in Bangalore. Once with a European friend, we even ended up getting dessert on the house at 'Roomali with a view' in Indiranagar. But I guess that is a problem that most of India has, and you would realize it the most, if you travel in the interiors with some white skinned friends.
Ledzius
July 18, 2008
11:21 PM
My fav Italian restaurant in Bangalore so far has been L'Italia. If you are veg, you might perhaps like Little Italy, mostly for its ambience. Fiorano is also ok in my opinion, but the food ain't what it used to be.
Stay away from Olive Beach, it's overrated. I am yet to try Via Milano.
Deepti Lamba
URL
July 19, 2008
12:42 AM
Ledzius, Via Milano's vegetarian selection is very limited and we had a vegetarian with us who had a terrible time.
Anuradha, when I am paying I expect good service and the Raj period is over and done with. There are quite a few restaurants who provide good service here in Bangalore and many of them are actually haunts of the foreigners. I will be reviewing them soon.
SS, there is a new Italian restaurant in Bangalore. The chef was flown in from Italy. I will be reviewing that place in August.
No matter what you say I ain't going back;)
Ledzius
July 19, 2008
12:49 AM
One more thing I might add is that I would never order wine by the glass at any place other than Italia. One is never sure whether what you get is indeed what you asked for, or when the bottle got opened. Italia has the best selection of wines, and at reasonable prices.
smallsquirrel
July 19, 2008
07:08 AM
ledz, do you mean iTalia? I hate that place. waaaaaaaaay overpriced. ick. and little italy is NOT NOT NOT NOTNOTOTOTOTOOTOTOTOOTOTOTOTO ACK not Italian food. Not by a long shot.
and dee do you mean that place over near lavelle road? ugh. went there. not so great. portions are minimal (like eensy) and food is not so special.
Ledzius
July 19, 2008
07:25 AM
SS, Italia may lack ambience, but I thought their food (esp the pizzas) are great. And their wines are probably the best selection I've come across. Quite reasonably priced too.
I agree, the food at Little Italy is hardly all that great, but it has good ambience (perfect for dates).
I also concur, Sunny's is hyped.
smallsquirrel
July 19, 2008
07:31 AM
are you talking abut the place at the Park hotel? yeah it's OK cause they have campari and an OK selection of wine, but I do not find their food sooooooooo great. but it was anything but reasonably priced. seriously.
and I do not mean sunny's. there is a new place, italian, just after shezan traveling toward the coffee day.
Ledzius
July 19, 2008
07:53 AM
SS, yup, that's the one. Btw, how's Olive Garden back there? :)
smallsquirrel
July 19, 2008
08:54 AM
you're being funny, right? :)
Deepti Lamba
URL
July 19, 2008
12:13 PM
SS, it opened up a couple of weeks ago; will be reviewing the place soon
SidDes
URL
July 19, 2008
12:40 PM
Are all of you NRI-to-Bangalore-techies?
smallsquirrel
July 19, 2008
01:35 PM
no siddes... but is that meant as some kind of insult?
and are you implying that desis cannot enjoy italian food?
SidDes
URL
July 19, 2008
01:53 PM
LOL ss, nothing of the sort.
Thing is that all you people's language and posts are usually very Bangalore techie types (don't ask me what that is, its just how I feel).
And its more humourous than anything else.
As for food, anyone can enjoy anything.
smallsquirrel
July 19, 2008
04:28 PM
uh no. I am an american who lived in bangalore for a couple years and am married to a native banaglorean who is not a techie. dee is not a techie. no clue what ledz does for a living.
Deepti Lamba
URL
July 20, 2008
05:48 AM
SidDes, I'm originally from Delhi and did my Masters in History. Whats a Bangalore techie type language or post?
SidDes
URL
July 21, 2008
11:27 AM
Deepti,
The techie thing comes about cos there are many posts regarding how things are different here, how life was over there ('there' being any place outside India) and the stuff you guys start noticing after coming back, but which never merited any attention before you went.
Am I making any sense?
Ayan Roy
July 21, 2008
01:18 PM
I have not tried any specific Italian restaurant in Bangalore.
A friend and I (hardcore carnivores) did walk into Little Italy once (with a desire to gorge on meat, a la Obelix; totally ignorant about the 'hallmark' of this place), about a year back. Nowhere was it explicitly written that this 'Little Italy' was a vegetarian restaurant. I started getting clues from the notes embossed on the table top - promoting the virtues of vegetarianism.
Looking at the menu cards, we were quite puzzled at the absence of fish/meat dishes. Then we asked one of the waiters, who sheepishly stammered that Little Italy was a vegetarian restaurant. We(my friend and I) looked at each other for a second, and were out of the restaurant in the next few seconds.
It seemed a sacrilege to spend more than 500 bucks per head on vegetarian Italian food!!
Anyways, besides Casa Picola, I swear by one restaurant these days. It serves excellent Carribean (Trinidadian) food (the only West Indian restaurant in Bangalore). It's name is "Sue's Food place", located on the road parallel to CMH Road in Indiranagar, between 100ft. Road and 80ft. Road. It's managed by a sweet West Indian lady, Susan D. George, who herself cooks the entire food for the day, everyday, with some help from her sons, and bakes excellent cakes.
It has a nice ambiance, with some photos of West Indian cricketers, some nice Trini shirts and paintings, and soft Calypso playing in the background. And the lunch buffet is fantastic; you can overstuff yourself on only Rs. 250, and still not satisfy your tongue!!
Unfortunately, for health and fitness reasons, I have had to severly cut down on my food outings; which were a regular weekly event last year for me :-(
Deepti Lamba
URL
July 21, 2008
01:24 PM
Well, I think its got more do with globalization and not just the experiences of techies;)
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