OPINION

Stale Wine With Mouldy Cheese - The 'French' Experience

June 08, 2008
in search of sanity

Sinead, my friend from work, gushes about the French. They have such great taste in everything, their fashion sense is superior, their food is superior, their culture is better, their architecture awesome. In fact they are better at every conceivable thing you happen to mention. As I was up to my eyeballs in veneration for the French, we decided to take a weekend break there finally.

The French embassy in Edinburgh is about an hour and a half’s drive away. After a couple of days of researching, we found we needed – Originals and copies of our passports, resident visas, application form, employment confirmation, bank statements for three months, payslips for three months, return flight booking, hotel booking, travel insurance, marriage certificate, passport size photos where your face was no more than 30mm etc etc…You get the gist - taking into account both our papers, this was a tree worth of paperwork!

Looking at the Embassy website, it seemed they were open 2 hours five days a week, so after juggling a few things at work, we managed to get away precisely in between those hours.

On sound advice, we actually arrived there an hour and a half before opening time and found a queue of people already assembled.

Anyway, a gentleman in a pink shirt came out and gruffly demanded everybody’s passport. So far so good. He then instructed the guard on the door to make sure the elderly gentleman in the front, who at this point looked decidedly unsure of what was being said in strange accents, ‘stayed behind the line’. I should have known. If a man does not have the decency to make a polite request to an older man, and instead chooses to flex his muscles, his sensibility and intelligence is definitely in question, as far as I am concerned.

Anyway, we went in. Another gentleman checked our papers, asked us if this was the first time we’d come to apply, and then at the very next paper, nodded his head in disapproval. ‘This should be on a covering letter’, he said, pointing to my job contract. ‘But your website said to bring proof of employment and this is standard proof of employment I’ve always used, for every other country’s visa’ – this is me, thinking my smooth, cultivated voice always works. Not here – ‘you need a covering letter.’ End of conversation. The moment I tried to explain further why he was making such a big mistake, and why my document with the official seal and full contract of employment, was in fact more authentic than what he was asking for, pink shirt appeared again. Now, he said, ‘you don’t call the shots here, I do. So, you have to leave’. ‘But you should at least look at what I have’ – me again, voice neither suave nor cultured this time. ‘Okay’ – he glances at my document for one and a half nanoseconds and drops it with a flourish – ‘I can’t accept this, now you have to go’. The next time I try to open my mouth, the guard is called for. The poor chap, looking frankly embarrassed and flustered , looks from me to the pink shirted demigod.

On the way home, the conversation in the car is cryptic. I’m still seething and raging while hubby, ever the shining beacon for the dejected soul, takes a more pragmatic view. ‘I’ve been told by friends, nobody gets a visa the first time from the French Embassy…one of the guys in that queue was there for the fourth time.’ Does that make this episode acceptable? I can’t understand how that man could be so rude? Afterall, we were there for a tourist visa, weren’t we? France's economy thrives on tourism, doesn’t it?

‘Hmm. Did you look around you? Every person in that queue was from a so called ‘third world’ country. European Union citizens don’t need a visa to travel to France. The embassy staff are used to being arrogant and behaving badly.’ He recounts more stories from friends/colleagues who’ve been similarly mistreated. People forced to travel umpteen times to the Embassy from distant cities and towns after applications being rejected on flimsy premises. Very rarely does one get a visa first time. So, it’s the fact that I was born in the wrong post code, a la god man, that I have to be treated in a certain manner?

We both rushed back to our respective workplaces. But something at the back of my mind kept nagging. Does my Indian passport make it easier for people to be rude to me? Is an assumption (right or wrong) of a person’s respectability on the basis of his/her nationality a ‘done’ thing?

It’s a wider issue. People, (usually uninformed empty-headed morons) taking for granted their superiority over anyone from the ‘non developed’ world.

I’m immensely proud of my Indian heritage, always have been. I’ve always considered myself fortunate for being born in a land which gives me deep seated roots, anchors me, at the same time instilling in me a strong sense of awareness and jest to achieve whatever the world has to offer.

What do you do though with snotty nosed bureaucratic officials who do not deign to talk in the first place, assuming you have nothing useful to say?

The delightful aroma of fine French wine has certainly turned acrid for me. While I figure how and where to complain about the man’s obnoxious behaviour, my husband has obviously moved on and is in the process of organising a ‘custom made’ letter to the French Embassy. Having considered dropping the whole plan, I have conceded we need to go, more in order not to waste the hundreds of pounds already spent on hotel and flight bookings….But this does leave a bad taste in the mouth.

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#1
smallsquirrel
June 8, 2008
08:39 AM

hmmm, methinks you have not spent much time in embassies. this kind of thing is par for the course in just about every embassy world-over.

and don;t go thinking India treats foreigners any better. try registering at the commissioner of police (there is no FRO in karnataka) in bangalore. they are among the most rude and unhelpful people EVER. I had to go back 4 times to fix a simple stamp.

really, you just need a thicker skin. it's not about racism or feeling superior. it's about too many people not following directions (as inane or not well explained as they might be).

and I am sorry but what you did is not the proper way to handle an issue in an embassy. if you have an issue you call for a supervisor. you cannot just stand there and haggle. it's not central bazaar, it's an embassy!

#2
Sanity
June 8, 2008
10:35 AM

Hmmm..
Its interesting that you should think that. I mean I am not oblivious to the fact that red tape exists in India and I've had quite a few encounters there with all sorts of 'small men with big egoes' who think just because they happen to be on the other side of the desk, they somehow are superior. So, I can completely empathise with your experience.
As a matter of fact, 'pink shirt' happened to be
the supervisor. And I would have talked to his superior, if allowed to open my mouth.
Somehow the notion that the existence of unnecessary bureaucracy in one part of the world, sanctifies its presence in another, does not mean much to me. In saying that this kind of behaviour is 'par for the course' in every embassy, we brush under the carpet, the fact that it should not be.
As for ills of the Indian society, I have read umpteen accounts of foreighners in India who constantly complain about red tape and corrupt officials. If this behaviour is routine everywhere, why the 'holier than thou' attitude?
Lastly, it wasnt just the fact that I would have to go back for something which appears completely inane to me. I can understand Embassies are busy places and they have work to do. I have been in other Consulates/Embassies where a similar situation was handled in a lot more civilised manner with dialogue. Honestly, people in general respond a lot better to sensible talk than arrogant impudence.

#3
commonsense
June 8, 2008
10:47 AM

i think it had something to do with the pink shirt?

look at it like this: the annoying behaviour of the pink shirted prick gave you something to write about. and you write well!

#4
Sanity
June 8, 2008
02:21 PM

Ha Ha...
I suppose that is a consolation.
Thanks.

#5
temporal
URL
June 8, 2008
04:06 PM

murphy's law is in evidence in all consulates and embassies all over the world

;)

#6
Jawahara
URL
June 8, 2008
05:52 PM

Sanity, would it comfort you to know that the French are universally rude even in France? It's part of the national character. But despite it all, the food and wine and cheese are truly fabulous. :-)

#7
DotThoughts
URL
June 9, 2008
04:19 PM

Sanity, it it helps, the French ARE a rude bunch. Perhaps they don't see that themselves. I have never met a French I liked. Never been to France though. Hope you make the trip and write about it!

#8
commonsense
June 9, 2008
05:21 PM

what the FISH??!!

What really is the point of going to France if you really believe, and as J and DT seem to reinforce this irrational belief that the French are "universally ARE a rude bunch"!? Would it not be a better, not to mention substantially cheaper experience, to just buy French wine and cheese at home? Otherwise, you will be for sure in "search of insanity" in Paris.

BTW, in case you are wondering, I've been to France a few times. And no I do not speak French. And yes, almost all the folks I asked for help, in English, were quite helpful. Perhaps not as helpful as the average Japanese on the street (as in "here is a sword, please slaghter me as I know not of the street you ask for"), but still they were helpful.

#9
temporal
URL
June 9, 2008
05:52 PM

cs:

And yes, almost all the folks I asked for help, in English, were quite helpful.

must be the "sad" face

;)

#10
Jawahara
URL
June 9, 2008
06:36 PM

Yes, definitely go for the cheese and wine at home and read some French poetry. As a caveat to the rude Frenchmen, I am currently sharing a house with a wonderfully inventive and literary writer...and a great and very friendly guy who happens to be French...a Parisian to boot. :-)

#11
commonsense
June 9, 2008
07:04 PM

see, life is full of caveats and howevers....

temporal: sad face? you bet! the best way to actually get help!1

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